Sender Notes

If you have receive a referral that has SENDER NOTES after the status of the referral, the sender has added extra notes associated with the referral after it has been sent.

Process Sender Notes

1. Click on a referral marked with Sender Notes next to the status.The referral will be displayed with the most recent notes at the top of the page in the ‘Referral Status’ box.
2. To view any associated attachments or previous notes click on the Status History tab. All sender notes will be listed sequentially on the ‘Status History’ page.
3. To return to the referral, click on the View tab. The referral will once again be displayed.
4. Before you can process the referral further, you must ‘Acknowledge Sender Notes’

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