Acknowledge an eReferral

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For Referral or Service Coordinators only

  1. Click on a referral with a status of New.
  2. Click Process Referral.
  3. Select Acknowledged from the drop-down menu.
  4. Add any Notes that may indicate to the sender how you plan to deal with the referral.
  5. Click Save.
  6. The Current Status will be updated to show ACKNOWLEDGED