Setting Your Password

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The first time you login to eReferral you will be prompted to set your own password.

  1. Enter your username and initial password into the corresponding boxes.

  2. Click Login.

  3. Enter your initial password into the Old Password box.

  4. Enter your chosen password in the New Password box.

  5. Enter your chosen password again into the Confirm New Password box.

  6. Click Submit.

  7. You will then be taken straight into S2S.


Password criteria

All passwords must adhere to the following criteria:

  • Minimum of 12 characters
  • Must contain at least one UPPERCASE letter
  • Must contain at least one lowercase letter
  • Must contain at least one digit (e.g. a number between 0 – 9)
  • Must not be based on a standard dictionary word

Please note your password expires after 6 months and you will be asked to reset it.